These Billing Terms and Conditions (“Terms”) govern all billing procedures, payment methods, and invoicing practices for products and services offered by Diana Deals (“we”, “our”, “us”). By making a purchase or using any of our services, you agree to comply with these Terms.
1. General Terms
The billing terms of Diana Deals are applicable when you purchase any products or services from our website, https://dianadeals.store. By placing an order, you are entering into a legally binding agreement with Diana Deals and are subject to these Terms, as well as any additional policies, rules, or terms published on the Site.
We reserve the right to modify these terms at any time without notice. Any changes made will be reflected on this page with a new “Effective Date.”
2. Billing Information
When you place an order, you are required to provide certain billing details including, but not limited to:
Full Name
Billing Address
Email Address
Payment Method (credit/debit card, PayPal, etc.)
It is your responsibility to ensure that all billing information is accurate and up to date. By providing this information, you authorize us to charge your payment method for the total order value, including applicable taxes and shipping charges.
You agree to notify us of any changes to your billing details, including updates to your credit card or billing address.
3. Order Total and Payment
Upon placing an order, you will be provided with a summary of your order, including the total amount due, which includes the cost of the products, taxes, and any applicable shipping fees. Prices for products are as listed on the Site at the time of purchase.
Taxes: Sales tax or VAT (if applicable) will be added to the total order amount based on your shipping address.
Shipping Charges: Shipping fees may vary depending on the delivery location, shipping method, and the size and weight of the items ordered. These charges will be shown separately at checkout.
You agree to pay the total amount as displayed before confirming your order. All payments are processed through secure payment gateways.
4. Accepted Payment Methods
We accept a variety of payment methods for your convenience:
Credit and Debit Cards: Visa, MasterCard, American Express, Discover, etc.
PayPal: Secure payment gateway for online transactions.
Other Payment Methods: We may also offer other forms of payment based on your location (such as bank transfers, wallets, etc.).
Currency: All transactions will be processed in the currency applicable to your location, typically USD, unless otherwise stated.
5. Payment Processing
After you place an order and provide your billing details, the payment will be processed through our secure payment gateway. Please note the following:
Authorization: By entering your payment details, you authorize us to charge the payment method for the total order amount.
Pre-Authorization Holds: In some cases, a pre-authorization hold may be placed on your payment method until the payment is fully processed. This is typically done to ensure the availability of funds and may take up to several days to clear depending on your bank or payment provider.
Payment Confirmation: Once payment is successfully processed, you will receive a confirmation email with details about your order and an estimated delivery date.
6. Order Cancellation and Refunds
Once you place an order, it will be processed promptly. However, if you wish to cancel your order, you must contact our customer service team within 12 hours of placing the order. After this time, cancellation may not be possible if the item has already been processed or shipped.
Refund Process: If you are eligible for a refund, the amount will be refunded to the original method of payment. Refunds typically take 7–10 business days to process.
Partial Refunds: In cases where you return only part of your order, only the amount corresponding to the returned products will be refunded.
Note: Shipping costs are non-refundable, unless the return is due to an error on our part or a defective product.
7. Invoicing and Receipts
Upon completing a purchase, you will receive an email with an order confirmation that serves as an invoice. This invoice includes the following details:
Order Number
Product Name
Price
Shipping Charges
Tax Amount
Please retain this email as your receipt for future reference. If you require a formal invoice or additional copies of your order details, you may contact us at support@dianadeals.store.
8. Late Payments and Account Suspension
If for any reason your payment is declined, your order may not be processed, and we may attempt to contact you for alternative payment arrangements. You are responsible for ensuring that sufficient funds are available at the time of purchase.
Late Payments: If a payment is delayed or if a payment fails, your order will be placed on hold until the payment is successfully processed. Any additional fees associated with failed payments may be your responsibility.
Account Suspension: If any payment issues remain unresolved, your account may be temporarily suspended until the payment is cleared.
9. Fraud Prevention and Security
We take your security seriously. All payments are processed through secure, encrypted payment gateways to protect your financial and personal information.
Fraud Prevention: We may verify certain transactions to prevent fraud. If we suspect fraudulent activity, we may contact you for additional verification before processing your payment.
Secure Transactions: All sensitive payment information is transmitted using SSL encryption technology to ensure your personal and billing details are kept secure.
10. Dispute Resolution
In case of a billing dispute, we encourage you to contact our customer service team at support@dianadeals.store as soon as possible. We will work with you to resolve the issue promptly.
If the dispute cannot be resolved through customer service, we may seek to resolve the matter through formal mediation or arbitration in accordance with applicable laws.
11. Changes to Billing Terms
We reserve the right to update, change, or modify these Billing Terms and Conditions at any time. All changes will be posted on this page, and the “Effective Date” will be updated accordingly. You are encouraged to review these terms periodically to stay informed about any changes.
12. Contact Us
For any billing-related inquiries, or if you have any questions or concerns about these Billing Terms and Conditions, please contact us at:
📧 Email: support@dianadeals.store
🌐 Website: https://dianadeals.store